LabV – The Material Intelligence Platform

Help us to turn data
into better products

Join the team and help us scale our AI-powered industrial data platform for researchers, engineers and quality specialists

About LabV

Our mission is to make laboratory data automatically available, accessible and actionable to optimize quality assurance and product development. Our platform improves processes and efficiency and is used in a wide range of industries.

Our team consists of software developers, industry experts and laboratory specialists, giving us a comprehensive understanding of our customers’ needs and their industries.

As a subsidiary of NETZSCH, a leading manufacturer of measuring instruments for materials testing, we benefit directly from the know-how and innovations of our parent company. NETZSCH: a hidden champion for all hidden champions and those who want to be.

Why LabV

A valid question. Here are some compelling reasons

Be part of it

Experience the growth of a vibrant startup. Every project at LabV is an opportunity for mutual success.

Be a shaker and mover

Autonomously implement new ideas that will shape and change our company and the marketplace for the long-term.

Lead digital change

Data and AI are transforming the industry. We make it possible.

Open positions

Marketing

Your responsibilities.

  • Use your media background to develop new content for us
  • Test new AI tools to create compelling videos
  • Produce for various media such as the website, LinkedIn, videos and much more
  • Use great tools like Canva, HubSpot and WordPress to get potential customers excited about LabV

What makes you stand out.

  • The position requires a current degree in a media-related program (preferably media or communication studies).
  • We welcome applications from students in technical fields with an interest in marketing, PR and journalism!
  • Experience in creating and editing digital content is a plus.
  • Creativity, communication skills and a good sense of visual design characterize your personality.
  • You have a very good command of German and English.
  • An independent, reliable and team-oriented way of working round off your profile.

Your responsibilities.

  • Maintain our website and feed it with new information.
  • Help us optimize our website wherever it makes sense.
  • Drive the technical and content SEO optimization.

What makes you stand out.

  • The position requires a recent degree in a technically oriented program (preferably computer science, web development, or similar).
  • It is an advantage if you already have experience in maintaining and optimizing websites.
  • Ideally, you have some experience with content management systems such as WordPress.
  • You have a very good command of German and English.

Customer Success

Your responsibilities.

  • You are the voice of LabV and support our customers via telephone and e-mail.
  • You will find the best solutions to our customers’ needs and use your excellent communication skills to create exceptional service experiences.
  • You document all customer inquiries in our CRM system, create orders and handle troubleshooting to the customer’s satisfaction.
  • You enjoy using our software and solving deep questions about our AI-powered data management solution after extensive training.

What makes you stand out.

  • You have experience providing customer support via phone, email, or chat.
  • You have a real passion for customer service.
  • You have a talent for actively listening to others, quickly grasping their concerns, and dealing with different types of communication.
  • You have a good technical understanding and are interested in artificial intelligence and digitalization.

Your responsibilities.

  • You will advise and support our Customer Success Managers in the business and technical setup of new customer projects.
  • Support the development and rollout of new features, including exploratory testing and the creation of training videos.
  • You will analyze problems in our SaaS solution, solve them independently, or prepare them for software development.
  • You will analyze our customers’ requirements and prepare them for software development.

What makes you stand out.

  • You are passionate about digital products and have experience consulting and supporting business applications.
  • Ideally, you are studying business informatics, computer science or already have a relevant degree.
  • You have good Excel skills and experience in using new software tools.
  • You have a good technical understanding and are interested in the topics of artificial intelligence and digitalization.

Software & Support

Your responsibilities.

  • Develop tools such as plug-ins for the team software development process
  • You develop proof-of-concepts for new software features and tools.
  • You work at eye level within a multidisciplinary international development team.
  • You evaluate your software modules in close collaboration with the architecture and system teams.
  • You work according to agile development methods

What makes you stand out.

  • You are studying computer science, mechanical engineering, physics or a comparable course of study.
  • You have some experience in software development.
  • You have knowledge of C++ and Python.
  • Knowledge of CSS, HTML, JavaScript, Jenkins and UML is an advantage.
  • Experience in software development within an agile framework is a plus.
  • You have a very good command of German and English.
  • An independent, reliable and team-oriented work style completes your profile.

Dr Stefan Thomas

General Manager at LabV

We drive the digitalization in the industry

“A lot of people talk about artificial intelligence, we make it accessible, and a lot of people talk about leadership and empowerment, we live those values.”